veterinarian near me


0
Share via
veterinarian near me

On Thursday morning April 5, 2012, our 18 pound dog ran through an open gate in front of our house and was hit by a car.

A good Samaritan found us from the information imprinted on the metal tag around our dog’s neck, listing our home address. This man literally carried our dog to our front door to inform us, in Spanish, of the incident.

We rushed to call the listed 24-hour emergency service at the veterinary hospital most popular among expats here in our Mexico community because the doctors speak English. The person answering the telephone acted as if they could not hear us. We re-dialed the emergency number three times, with the same result. We then enlisted the assistance of a friend who speaks fluent Spanish. When our friend telephoned the emergency number, the same exact occurrence, seemingly not hearing the caller, was an issue. Our friend then said “I know you can hear me, so you’d better answer me”. Miraculously, she responded.

Action began immediately with a request from the Veterinarian to meet her at the pet hospital in 15 minutes. We arrived, in panic, and carried the dog inside. Before knowing the injuries, the doctor grabbed the dog under the front paws allowing the broken hip area to hang. Appalled, we immediately relieved the dog from the doctor explaining the injuries. As we asked what, we thought, were pertinent questions about internal bleeding, etc. we got the following answers.

1. We can only check internal bleeding by doing blood tests. Our x-ray machine is broken so we can only check the blood cell count every 4 hours. (Blood checks were done as promised, but this falls short of more effective testing)

2. We “think” the femur is broken, but we’re not sure because our x-ray machine is broken. (Dog actually had 7 fractures around the legs and hip area and they did not have an x-ray machine in-house, causing the dog to lay 3 days without surgery)

3. We cannot x-ray anyway, because we must stabilize the dog for 24 hours before we can put him under anesthesia for the x-ray. Anesthesia is necessary, as having the dog lay straight for x-ray may be very painful. (Dog had x-rays with no anesthesia, therefore, the “stabilizing” was merely a delay tactic for no in-house x-ray equipment.)

4. The doctor will be here watching your dog. If the doctor is not here, one of our assistants (a student) will be here. (The doctor took off immediately after we left the hospital, leaving the dog in hands of student for the day. We know this as fact because we called to ask a question and were told the doctor is no longer available.)

At that time we all were, reasonably, in shock. We walked away feeling confident in what we were told, medically speaking, until we came to our senses. As time passed on, some of these factors brought about the frightening reality; this veterinary hospital is not equipped for 24-hour emergency service. From the first emergency telephone call debacle, the broken x-ray machine, the doctor not being available after we left; all of these issues began to add up to very raw and negative feelings of panic and despair.

Later, calling the emergency telephone number to check on the animal, we found out that the doctor only stopped in every 4 – 5 hours because it was a holiday. The following day we returned to the hospital to learn the results of the x-rays. Instead, we encountered a traveling van with x-ray machine and accompanying tech just arriving to take x-rays. No real x-ray equipment or technical personnel existed as an in-house service. This outside x-ray service was closed the day prior for the holiday.

We then confronted the doctor to ask how they could advertise 24-hour emergency service when there was no such service available. No doctor on staff was present for a full-time shift, no examination machines existed in-house, no tech assistants were on staff and no experienced orthopedic surgeon was on staff. The doctor portrayed all problems of staff were due to the Easter holiday weekend vacations and broken machinery.

We were also strongly instructed not to call the doctors on Sunday. As it is Easter Sunday, we were advised that the doctors will not take any telephone calls. In short, if the doctor needed to talk with us, they would send a text to our cell phone.

The bottom line, we later discovered, is that this veterinary hospital only performs spay and neuter surgery and they close down for religious holidays, yet they advertise as 24 hour, full emergency veterinary service.

Many of us learn from experience, but this is an experience we do not want you to endure. If you are an expat in Mexico, please let our experience teach you some very important practices when searching for a good veterinary hospital offering 24 hour medical emergency service.

If you Veterinarian claims 24 hour emergency service, we suggest you ask the following questions:

1. Can you give me a complete list of the services included in your 24 hour emergency medical service?

2. Is there a special emergency telephone number I must call and is it manned 24/7 regardless of holidays and weekends?

2. Do you perform tests and surgeries regardless of holidays or vacations?

3. What type of surgeons do you have on staff during medical emergencies?

4. In case of medical emergency, what level of personnel is present on staff for full-time shifts?

5. What type of equipment do you have in-house for advanced medical emergency testing?

6. Does your testing equipment include MRI?

7. Are you part of a national chain of only spay & neuter clinics or a full-time veterinary medial and emergency medical service?

8. Do your physicians have any specialties, i.e., eyes, hearing, skin disorders, food allergies, etc. (whatever your specialty needs)

9. May I see the room where you house / kennel the pets for emergency medical or surgical services?

10. Is your kennel / housing pet area air conditioned?

11. Do you have a list of client references I may call whose pets you have treated for emergency medical care?

12. If my pet has surgery from a referred specialist outside of your practice, I will meet this surgeon before any surgical procedure, correct?

Our conclusion from our personal bad experience is that we did not do our homework. We trusted the advertisement “24 hour emergency service”, when, in fact, the service available was anything but tailored for 24 hour emergency medical treatment.

Your Mexico Veterinarian may be a good doctor or a nice person, but that does not necessarily mean they have the professional ability to treat your pet in case of emergency.

If you want the best service for your pets, we urge you to conduct a thorough research as part of your quest for a full service veterinary medical and emergency medical hospital for the pets you love.


Like it? Share with your friends!

0
Share via

What's Your Reaction?

cute cute
0
cute
damn damn
0
damn
scary scary
0
scary
vomit vomit
0
vomit
wtf wtf
0
wtf
cry cry
0
cry
laughcry laughcry
0
laughcry
adore adore
0
adore
confused confused
0
confused
fail fail
0
fail
fun fun
0
fun
geeky geeky
0
geeky
love love
0
love
lol lol
0
lol
omg omg
0
omg
win win
0
win

Are You a 1800PetsAndVets® Affiliate?

What are you waiting for :)
1800PetsAndVets® affiliates earn 35% commissions per sale and so can you!  (sign up below)
AVAIL NOW
Bonus:  Receive free ($197 value) tips & training on affiliate marketing when you become a 1800PetsAndVets® affiliate.  Congratulations!
1800petsandvets
close-link

1800PetsAndVets® Fashion

The Best Pet Lovers Fashion. Period.™
Sign up below for an exclusive coupon code you can use instantly on your first purchase :)
AVAIL NOW
This is a limited time offer
close-link

Dog Training Tips

Special Bonus (don't miss this!)

Win $100 ad spend on STAR LINK®
(enter your best email below)
Offer Expires In:
1800PetsAndVets® Limited Time Offer
Win $100
close-link

Got Pet Insurance?

Special Bonus (don't miss this!)

Win $100 ad spend on STAR LINK®
(enter your best email below)
Offer Expires In:
1800PetsAndVets® Limited Time Offer
Win $100
close-link

1800PetsAndVets®

Learn to Make Big Profits with the FBA Program ($197 value for FREE but only while they last!)
Special Bonus (don't miss this!)

Win $100 ad spend on 
STAR LINK®
(enter your best email below)
Win $100
This is a limited time offer
amazon
close-link

1800PetsAndVets®

How to Leverage the World's Largest eCommerce Marketplace for Insane Profit ($197 value for FREE but only while they last!)
Special Bonus (don't miss this!)

Win $100 ad spend on 
STAR LINK®
(enter your best email below)
Win $100
This is a limited time offer
amazon
close-link

1800PetsAndVets®

How to Build a Profitable Business with In-Demand Digital Products ($197 value for FREE but only while they last!)
Special Bonus (don't miss this!)

Win $100 ad spend on 
STAR LINK®
(enter your best email below)
Win $100
This is a limited time offer
digital
close-link

1800PetsAndVets®

Top Products to Sell for Easy Profits ($197 value for FREE but only while they last!)
Special Bonus (don't miss this!)

Win $100 ad spend on STAR LINK®
(enter your best email below)
Win $100
This is a limited time offer
digital
close-link

1800PetsAndVets®

Get Set Up in Just One Weekend, Guranteed ($197 value for FREE but only while they last!)
Special Bonus (don't miss this!)

Win $100 ad spend on 
STAR LINK®
(enter your best email below)
Win $100
This is a limited time offer
digital
close-link

1800PetsAndVets®

Discover the Insider Secrets to Making Money with Your Own Ecommerce Business ($197 value for FREE but only while they last!)
Special Bonus (don't miss this!)

Win $100 ad spend on 
STAR LINK®
(enter your best email below)
Win $100
This is a limited time offer
ecom
close-link

1800PetsAndVets®

Learn to Create Explosively Profitable Deals ($197 value for FREE but only while they last!)
Special Bonus (don't miss this!)

Win $100 ad spend on 
STAR LINK®
(enter your best email below)
Win $100
This is a limited time offer
explosive
close-link

1800PetsAndVets®

How to Make Money with Merch by Amazon ($197 value for FREE but only while they last!)
Special Bonus (don't miss this!)

Win $100 ad spend on 
STAR LINK®
(enter your best email below)
Win $100
This is a limited time offer
merch
close-link

1800PetsAndVets®

Learn the Secrets to Choosing the Right Payment Processor ($197 value for FREE but only while they last!)
Special Bonus (don't miss this!)

Win $100 ad spend on 
STAR LINK®
(enter your best email below)
Win $100
This is a limited time offer
payment
close-link

1800PetsAndVets®

Open Your Own Shopify Shop in a Weekend ($197 value for FREE but only while they last!)
Special Bonus (don't miss this!)

Win $100 ad spend on 
STAR LINK®
(enter your best email below)
Win $100
This is a limited time offer
shopify
close-link

1800PetsAndVets®

The Top 10 Shopping Cart Platforms for Your Business ($197 value for FREE but only while they last!)
Special Bonus (don't miss this!)

Win $100 ad spend on 
STAR LINK®
(enter your best email below)
Win $100
This is a limited time offer
shopping
close-link

1800PetsAndVets®

Top Payment Solutions Revealed ($197 value for FREE but only while they last!)
Special Bonus (don't miss this!)

Win $100 ad spend on 
STAR LINK®
(enter your best email below)
Win $100
This is a limited time offer
simple
close-link

1800PetsAndVets®

Learn the Secrets of Making Money Designing & Selling T-Shirts ($197 value for FREE but only while they last!)
Special Bonus (don't miss this!)

Win $100 ad spend on 
STAR LINK®
(enter your best email below)
Win $100
This is a limited time offer
t-shirt
close-link

1800PetsAndVets®

Learn the Secrets of Dropshipping Success ($197 value for FREE but only while they last!)
Special Bonus (don't miss this!)

Win $100 ad spend on 
STAR LINK®
(enter your best email below)
Win $100
This is a limited time offer
dropship
close-link

1800PetsAndVets®

Beginners Guide to Making Money in Dropshipping ($197 value for FREE but only while they last!)
Special Bonus (don't miss this!)

Win $100 ad spend on 
STAR LINK®
(enter your best email below)
Win $100
This is a limited time offer
dropshipping
close-link

1800PetsAndVets®

How to Overcome Common Dropshipping Hurdles so You can Build a Profitable E-Commerce Business ($197 value for FREE but only while they last!)
Special Bonus (don't miss this!)

Win $100 ad spend on 
STAR LINK®
(enter your best email below)
Win $100
This is a limited time offer
dropshipping
close-link

1800PetsAndVets®

Make Big Money with Dropshipping and Shopify ($197 value for FREE but only while they last!)
Special Bonus (don't miss this!)

Win $100 ad spend on 
STAR LINK®
(enter your best email below)
Win $100
This is a limited time offer
shopify
close-link

1800PetsAndVets®

Uncover the Powerful, Automated Money Making System that Turns $5 into $20 Payments ($197 value for FREE but only while they last!)
Special Bonus (don't miss this!)

Win $100 ad spend on STAR LINK®
(enter your best email below)
Win $100
This is a limited time offer
gig
close-link

1800PetsAndVets®

Maximize Your Profits & Minimize Expenses Instantly ($197 value for FREE but only while they last!)
Special Bonus (don't miss this!)

Win $100 ad spend on 
STAR LINK®
(enter your best email below)
Win $100
This is a limited time offer
success
close-link
Fashion & More

1800PetsAndVets® 

 

SHOP NOW!
close-link
close-link
Win $100
don't miss this!
close-image
Cash Prizes!
spin to win
close-image

Love your Pet?

click here
close-link